Privacy Policy
1. Introduction
Welcome to eclecticmix. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.eclecticmix.store (the “Website”). By accessing or using the Website, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Information
We also collect technical data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Website
- Referral URLs
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone (+1 (980) 584-2828
- Improving the Website’s functionality, design, and content
- Complying with legal obligations and preventing fraud
- Sending promotional communications, if you have opted in
4. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers that perform order fulfillment, payment processing, and email delivery
- Legal authorities when required by law or to protect our rights
- Third‑party analytics services, provided they anonymize the data
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings through your browser.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Transactional records are kept for a minimum of seven (7) years for accounting and tax purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. Links to Third‑Party Sites
The Website may contain links to external sites that are not operated by eclecticmix. This policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated “Effective Date”. Continued use of the Website after changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (980) 584-2828
Address: 1635 Northwest 6th Court, Charlotte, North Carolina 28203, United States
Effective Date: June 9, 2026